Tile Repair Listings

The tile repair service sector in the United States spans residential, commercial, and institutional contexts, with providers ranging from sole-proprietor craftspeople to licensed general contractors holding specialty tile endorsements. This page describes how the listings on Tile Repair Authority are structured, what information each listing entry contains, how the directory is maintained over time, and how listings function alongside regulatory and standards resources. The tile-repair-directory-purpose-and-scope page establishes the broader mandate that governs which providers and project types qualify for inclusion.

How currency is maintained

Directory listings in any construction-adjacent trade sector face a structural decay problem: contractor licensing status, insurance coverage, and service area boundaries change independently of any single registry. A provider who held a valid state tile contractor license in one calendar year may have allowed that license to lapse, changed trade classifications, or relocated operations entirely within 12 months.

Tile Repair Authority addresses this through a structured review cycle. Listings are flagged for re-verification when a provider's underlying license data — drawn from state contractor licensing boards such as the California Contractors State License Board (CSLB) or the Florida Department of Business and Professional Regulation (DBPR) — shows a status change or expiration event. The Tile Council of North America (TCNA) and the National Tile Contractors Association (NTCA) maintain member directories that serve as secondary cross-reference points for credentialed installers holding designations such as the Certified Tile Installer (CTI) or Advanced Certifications for Tile Installers (ACT).

Listings without verifiable license or certification anchors are classified separately from credentialed entries and carry a distinct display treatment to allow researchers to distinguish the two categories at a glance.

How to use listings alongside other resources

A provider listing is a navigational reference, not a compliance document or a substitute for primary-source verification. Before engaging any tile repair contractor for work that falls under municipal building permit requirements — including substrate replacement exceeding defined square-footage thresholds, structural underlayment repair, or work in wet areas governed by ANSI A108/A118 standards — the responsible party should confirm current license status directly with the issuing state board.

The how-to-use-this-tile-repair-resource page details the intended workflow for combining directory listings with external verification steps. The TCNA Handbook for Ceramic, Glass, and Stone Tile Installation, which is published biennially and referenced in model building codes, defines installation method classifications (such as the thin-set mortar method versus the thick-bed mortar method) that bear directly on whether a given repair project requires a licensed specialty contractor or falls within the scope of general maintenance.

Listings are not endorsements. The directory does not evaluate workmanship, adjudicate disputes, or make warranty representations on behalf of any listed provider.

How listings are organized

Listings are organized along 3 primary classification axes:

1. Geographic service area — Listings are indexed to the state level as the primary geographic unit, with metro-area and county-level subdivisions applied in the 20 largest US construction markets by permit volume. Providers who operate across state lines are listed under each state where they hold an active license.

2. Project type category — The directory distinguishes between:

3. Residential tile repair (single-family and low-rise multifamily, typically governed by IRC provisions and local amendments)
4. Commercial tile repair (Type I–V construction occupancies under IBC classification, where OSHA 29 CFR Part 1926 Subpart Q governs flooring installation safety on job sites)

5. Specialty and restoration (historic tile, natural stone, terrazzo, and mosaic work requiring material-specific handling protocols)

6. Credential tier — Providers are categorized as NTCA-certified, state-licensed (tile or flooring specialty), state-licensed (general contractor with tile scope), or unlicensed/registered. The distinction between a tile specialty license and a general contractor license matters because specialty license holders have typically demonstrated trade-specific examination competency, while general contractors may subcontract tile work to uncredentialed labor.

Within each geographic index page, listings are sorted by credential tier in descending order, placing CTI- and ACT-certified providers at the top of returned results.

What each listing covers

Each standard listing entry contains a structured data set built around publicly verifiable fields. The following breakdown reflects the data model applied across all credentialed entries:

• Provider name and trade name — Legal entity name as registered with the applicable state contractor board, plus any DBA designation
• License number and issuing authority — State board name, license classification code, and license number, linked where the issuing board provides a public verification URL
• Certification designations — CTI, ACT, or NTCA Member status where applicable, with the certifying body named
• Service area — State(s) and named metro areas covered; national providers are flagged distinctly from regional operators
• Project type scope — Residential, commercial, specialty, or combination, cross-referenced to the classification axis described above
• Insurance confirmation field — A binary indicator (confirmed/not confirmed) based on certificate-of-insurance submission; this field does not display policy limits or carrier names
• Last verified date — The calendar quarter in which listing data was most recently cross-checked against primary sources

Listings for providers operating under a general contractor license without a tile specialty endorsement display a scope notation indicating that tile work may be performed by subcontractors rather than the listed entity directly. This distinction follows the licensing framework applied in states such as Texas, where the Texas Department of Licensing and Regulation (TDLR) issues separate classifications for general and specialty trades.

The tile-repair-listings index is the primary access point for all active provider entries organized by the geographic and credential criteria described above.